Privacy Policy

1. Information We Collect

When you place an order or create an account with Crown Hair Supply, we collect:

• Name, email address, phone number, and billing/shipping address
• Payment information (processed securely — we do not store full card numbers)
• Order history and product preferences
• Device and browser information, IP address, and browsing behavior on our site

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications via UPS
• Respond to customer service inquiries
• Send promotional emails (you may opt out at any time)
• Improve our website and product offerings
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• UPS — our shipping carrier, to fulfill and track your delivery
• GoDaddy Payments — our payment processor, to securely handle transactions
• Service providers — who assist with website hosting, analytics, and email communications, under strict confidentiality agreements
• Law enforcement — when required by law or to protect our rights

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your cart, and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, contact us at [email protected].

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: